Frequently Asked Questions
What is a dispatch console?
A dispatch console is a workstation that supports emergency responders and other personnel at command centers by providing them with a comprehensive view of the situation they are facing.
What features are important in a Dispatch Console?
Dispatch console features should be designed to handle large monitor arrays and other devices while keeping phone lines and power cables neatly organized and out of the way. Also, ergonomically built chairs should prioritize your employees’ comfort and health, and end panels and dividers should help maintain sleek, orderly aesthetics that promote a calm, productive atmosphere.
What makes 911 dispatch furniture different from standard office furniture?
Dispatch furniture is built for fast-paced emergency environments where operators must manage multiple screens, communications systems, and phone lines. It uses durable, ergonomic materials designed for continuous use and high alertness during long shifts.
Can Saraval help design an entire 911 dispatch or emergency operations center?
Yes, Saraval provides full emergency operations center design support from initial layout planning to final installation.
Our team helps you select consoles, chairs, and accessories that match both your workflow and aesthetic goals.
Do you offer both new and used dispatch consoles?
Saraval sources dispatch consoles from multiple manufacturers, giving customers access to both new and cost-saving used options. This ensures that call centers can stay within budget without sacrificing quality.
How does ergonomic furniture benefit 911 dispatchers?
Ergonomic chairs and height-adjustable consoles reduce strain and fatigue during long emergency response shifts. This helps operators stay focused and maintain quick reaction times throughout their workday.
Can dispatch consoles be customized for my call center’s workflow?
Yes, Saraval offers a wide range of call center customization options including finishes, cable management features, workstation shapes, and office layouts. We tailor each setup to match your team’s communication and technology requirements.
What technology can your dispatch consoles support?
Our consoles are designed to support large monitor arrays, communication headsets, phone systems, and computer towers while keeping cabling organized and accessible. This ensures seamless access to all critical technologies during emergencies.
Do you provide installation services for 911 dispatch furniture?
Yes, Saraval manages the installation process from delivery to final setup, ensuring everything integrates properly with your tech systems. We stay involved throughout the project to guarantee a smooth and accurate installation. Allowing for easy multi-monitor setup.
What types of organizations use your dispatch furniture?
We provide dispatch furniture for police departments, EMS and fire agencies, 911 call centers, and a wide range of emergency and public safety responders. Each environment receives durable, high-performance furniture suited to mission-critical work. Easily catering to public safety furniture solutions.
